Terms and Conditions

This website is operated by Cambridge Home Store (referred to as "Cambridge Home Store/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions. Please:

·                                 Read through these terms and conditions carefully before using this website.

·                                 Print a copy for future reference.

1. General Terms and Conditions

1.1  We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your accountability to read the terms and conditions on each instance you use this website and your continuous use of the website shall indicate your acceptance to be bound by the latest terms and conditions. 

1.2  If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

1.3  When you use certain Cambridge Home Store services please read the additional information provided with regards to such services as this material will provide you with full details on how to use such services. 

1.4  Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password. Information that you provide on this website must be precise and complete. All Passwords Details are accepted and may be withdrawn at our sole decision and are exclusive to you and non-transferable and must be treated as strictly private at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must notify us immediately.

1.5  We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order.

2. Delivery

2.1 This website is only for delivery of products to customers in mainland UK. All goods over the value of £15 must be signed for by an adult aged 18 years or over on delivery.


2.2 Delivery charges and estimated timescales are notified to you when you place an order. We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen causes. Cambridge Home Store shall be under no liability for any delay or failure to deliver the products within estimated timescales. 

2.3 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

3. Processing an Order

3.1 All orders that you place on this website will be subject to acceptance in agreement with these terms and conditions.

3.2 The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order email detailing the products you have ordered. Please note that this email is 
not an order confirmation or an order acceptance from Cambridge Home Store.


3.3 Acceptance of your order and the completion of the contract between you and us will take place 

when you get a despatch notification of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.


3.4 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records.

4. Payment

4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by paypal can be found at www.paypal.co.uk . (Cambridge Home Store.co.uk is not responsible for the content of external websites.) Please note, Cambridge Home Store do not accept payments over the phone.


4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

4.3 Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.


4.4 Payment can be made by any method of paying by card, BACs transfer or PayPal.


4.5 All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.

5. Returns, Cancellations and Exchanges

5.1 We offer a 14 day money back guarantee. Some products are excluded from the Guarantee and are clearly marked by a † next to the product name. In the unlikely event that you receive faulty or damaged goods (unless stated in title/description), please contact us informing us of the faulty/damaged item so we can refund you with immediate effect. Picture proof may be asked.


5.2 Sometimes the product specifications from the manufacturer may change, in which circumstance we will do our best to offer you a comparablesubstitute. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 14 day money back guarantee. Where appropriate, you may cancel your order in accordance with your rights under the Consumer Contracts. 

5.3 All sizes and dimensions are estimated but we do try to make sure that they are as accurate as possible.

6. Liability and Protection

6.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

6.2 Subject to Section 7.1 above, Cambridge Home Store will use realisticundertakings to confirm the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise concerning the contents or obtainability of the site or that it will be timely or error-free, that flaws will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accurateness, reliability of the website.

6.3 Cambridge Home Store will not be responsible or accountable to you for any loss of content or material uploaded or transmitted through the website and Cambridge Home Store accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

6.4 Subject to Section 7.1 above, Cambridge Home Store will not be liable (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

·                                 economic losses or

·                                 loss of goodwill or reputation; or

·                                 special or indirect losses

·                                 Suffered or incurred by that party arising out of or in association with the provisions of any matter under these terms and conditions.

6.5 Cambridge Home Store' aggregate liability for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s)

6.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

6.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held responsible for any losses instigated as a result of unauthorised access to material provided by you.

7. Intellectual/Copyright/Trademark & Property

7.1 You recognize and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are allowed to use this material only as specifically approved by us or our licensors.

7.2 You acknowledge and approve that the material and content contained within this website is made obtainable for your individual non-commercial use only and that you may only download such material and content for the purpose of using this website and you agree not to (and agree not to assist or expedite any third party to) copy, replicate, transmit, issue, display, distribute, commercially abuse or create derivative works of such.

8. Miscellaneous Provisions

8.1  The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

8.2  We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance.

8.3  Where you decide to use the products in the course of a business, we exclude those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in construction with the products shall be limited to the replacement value of the product in question (except in the case of death, personal injury caused by our negligence or in the case of fraud).

8.4  In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for neither loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

8.5  Cambridge Home Store shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if it is caused by unforeseen circumstances.  


8.6  You may not allocate or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless it is agreed upon in writing by Cambridge Home Store.

8.7  Cambridge Home Store reserves the right to transfer, assign, and novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.


8.8  These terms and conditions including the documents or other sources referred to in these terms and conditions supplant all prior representations, understandings and agreements between you and Cambridge Home Store relating to the use of this website and sets forth the entire agreement between you and Cambridge Home Store for your use of this website.

Price Comparison

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VAT Number - UK 212256350

We recommend you print out a copy of these terms and conditions for future reference.
If you have any questions regarding the Cambridge Home Store website, please get in contact.